Frequently Asked Questions

Here are the answers to some questions we get asked most often ....

How much do you charge?

Our standard charges are £20 per hour for labour, including travelling costs, with a minimum charge of 1.5 hours. Materials are charged at cost + 15%. All charges are subject to confirmation and VAT.

How much do periodic inspection reports cost?

See the Inspection Reports page.

Is your work covered by insurance?

Yes we have £2 million public liability and £10 million employer's liability insurance with Groupama: policy number WTTR0036793/70. See downloads.

Is your work covered by any guarantees?

Our work is covered by the NICEIC Guarantee of Standards Scheme. As members of the Electrical Contractors Association we are able to offer customers the ECA Guarantee to rectify work that fails to comply with relevant standards and the ECA Bond to complete works that have been lawfully determined.

What are your terms and conditions of trading?

See downloads.

Do you offer any general operating instructions?

Yes, see downloads.

Do you have a policy on customer complaints?

Yes, see downloads.

Do you have an environmental policy?

Yes, see downloads.

Do you have an equal opportunities policy?

Yes, see downloads.

What health and safety information does your company provide?

The following documents are available from the 'Downloads' page of this site: